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All Nito Solutions products’ sales are final and non-refundable.
We reserve the right to cancel any course at any time and to substitute either the facility or faculty should unforeseen events occur.
If, for any reason, we must cancel a course or event, our liability is limited solely to the registration fees paid.
We are not responsible for other expenses incurred, including travel and accommodation fees for in-person courses.
Customers who need to cancel their attendance, may do so up to 10 business days prior to the start of the course and reschedule for another date.
Customers who wish to cancel for a refund must submit a written request by emailing customerservice@nitosolutions.com within 10 business days of the start date of the course explaining the reason for the refund request. We reserve the right to deny workshop refunds.
Customers who register but do not attend their workshop, or who attempt to cancel after the deadline (10 business days prior to their original start date), will not receive a refund.
Customers may be subject to a $25 fee for cancelations or substitutions. In addition, substitutions are not entitled to refunds from costs differences but may be subject to cost increases.
As a condition of your use of Nito Solutions website, you warrant that:
You are at least 18 years of age.
You possess the legal authority to create a binding legal obligation.
You will use this Website in accordance with this Agreement.
You will only use this Website to make legitimate purchases for you or for another person for whom you are legally authorized to act.
The information published on the website may contain inaccuracies or errors, including pricing errors. In particular, Nito Solutions does not guarantee the accuracy of, and disclaim all liability for any errors, other inaccuracies, or decisions outside the reasonable control of Nito Solutions.
In addition, Nito Solutions expressly reserves the right to correct any pricing errors on the website and/or on pending purchases made under an incorrect price. In such an event, you will be offered the opportunity to keep your pending purchase at the corrected price or, at your option, you can cancel your purchase. All taxes and fees are subject to change by local and state governments.
Nito Solutions may make improvements and/or changes on this website at any time without notice.
You acknowledge that Nito Solutions is responsible for the security of sensitive financial data (credit card information) from the time it is provided to Nito Solutions until the time Nito Solutions releases it through our contracted credit card payment provider. All Nito Solutions systems are compliant with the guidelines outlined in the Payment Card Industry Data Security Standards (PCI DSS).
Cookies or website tags are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Google Analytics Universal Tag
Google Analytics helps us understand how people interact with our content.
Nito Solutions respects your privacy and is committed to protecting it at all times. Should you have any questions or requests you may contact us at customerservice@nitosolutions.com. See the section titled “Contact Us” below for further contact information.This Privacy Policy together with our posted terms and conditions explains how we collect, use, and safeguard information in the course of providing our services and operating our website. All information collected by us in connection with our Services will be governed by this Privacy Policy.
As a provider of products and services we may collect information, for example, when you purchase a book from us, book a workshop, request information, interact with our customer service, participate in a marketing campaign, complete surveys, or use our websites.
In particular, we may collect:
Contact Information: Name, title, addresses, email addresses, telephone numbers and IP address.
Transaction Information: Payment card information, financial account information, purchases, special requests, delivery details and communications you have with us.
Preference Information: Preferences you indicate to us or that we have observed such as your marketing preferences and areas of interest.
Legal Information: Transaction fraud checks or flags, payment card refusals, and information or copies of documents you provide where the law requires you to prove your identity.
Voluntary Information: Other information you voluntarily give us such as feedback, complaints, and survey responses.
Observed Information: Information we collect about you while you use our websites such as the pages, services, or areas of our websites that you visit, your location, or which link has brought you to our website. This information is identifiable to you if you register at our website. See our Cookie Policy posted at our websites for more detail on how we use cookies and how you can disable them.
From our initial engagement with you, we may track your interactions with us so that we can better understand the scope of our relationship with you. For each interaction, we retain your name when you purchase goods or services from us, as well as the nature and amount of the purchase. We combine that with information with a record of information you request from us, how you respond to our emails and other electronic messages, and your activity at our websites (including our web based and mobile software applications, whether on our websites or third-party websites). We do not intend to collect any sensitive information from you and will not conduct any automated decision making.
We use personal information for the following purposes:
To deliver the products and services you have requested.
To process your order, including credit evaluation, payment authorization, and collection of sums owed.
To give you service notices and deal with any customer care issues you may have.
To notify you of any changes to our Services.
To improve and provide services through the use of non-personal anonymous, aggregate, and statistical information.
To communicate with you regarding products and services that may be beneficial to you, for example, providing material and workshop information for the CSP after you have completed the ASP process.
To deliver information you request and communicate about us.
To maintain a profile of our ongoing relationship that allows us to better serve you and tailor our offers so that they are more likely to be of interest to you.
To obtain your feedback, provide customer service, and track our performance.
To ensure that all our online content that you access (whether as part of a Service or not) is presented in the most effective manner for you.
To operate our websites more effectively and to promote our services on our website.
To manage, conduct research, and improve how we operate and promote our services including, without limitation, through the use of non-personal anonymous, aggregate, and statistical information.
To analyze your responses to our marketing communications (e.g. whether you open communications and/or interact).
To analyze your browsing and purchasing activity.
To use the analyses mentioned above, together with other demographic data, to contact you with information on products and offers relevant to you.
To analyze customer choices in respect of our services to understand our target audience for the purposes of selecting similar customers for advertising purposes.
For pursuing legal claims, crime and fraud prevention, detection and related matters.
To verify your identity when considered necessary and/or appropriate.
To assist in issues relating to your personal safety and the safety of others.
To comply with laws applicable to our operations, to respond to requests from government authorities, to enforce our rights and protect property, and to satisfy our record keeping, regulatory, and legal requirements.
If ownership of or part of our business changes; or we undergo a reorganization or asset sale, including a merger or transfer, we will transfer your personal information to the new owner, receiver or successor company to enable us to continue to provide our services to you.
We will NEVER share your information with other companies.
In the event we go through a merger, sale, bankruptcy, or other business transition, we reserve the right to transfer or assign your information that we have collected as part of any business transition. In some cases, such as bankruptcy, we may not be able to control how your personal information is used.
We employ reasonable technical and organizational measures to protect against the loss of, or unauthorized access to, the information under our control. Steps we have taken to enhance network and information security include industry standard infrastructure security, the implementation of Secure Socket Layer (SSL) encryption technology for payment transactions, digital certificates, and password protection for all web applications that contain personal information.
To make your visit to our websites as productive as possible, we track information through the use of cookies, log files, text strings, browser settings, and/or other tracking technology. The way we collect information specifically about you is by using cookies. We will ask you for your consent to our use of cookies when you visit our websites. For more information about our use of cookies, please see the cookie policy displayed with our request for your consent. Once consent has been obtained, you may choose to withdraw that consent at any time by forwarding a request to us as provided in the section titled “Contact Us” in this document.
When you visit our website by clicking on certain banner ads we track this information to improve navigation and so we can deliver relevant information to you when you arrive at our website. We also do this because we want to determine if our ads and special offers are appealing to our users. In the course of serving our ads to you, a unique third-party cookie may be placed or recognized on your browser. In addition, we use web beacons, provided by our third-party ad server, to help manage and optimize our online advertising. These web beacons enable us to learn which ads we place on third-party sites bring users to our website. They do not capture or convey any personal or sensitive information about you.
We may provide links at our websites to third party sites for your ease of use. This Privacy Policy will not apply to information collected by any third party, including through any third-party application or content (including advertising) that may link to or be accessible from our Services. We are not responsible for such third parties’ privacy practices. We encourage you to review their Privacy Policies before disclosing any information on their websites.
We do not knowingly solicit data online from or market online to children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe that personal information of a child may have been collected, please contact us as provided in the section titled “Contact Us” below to have it deleted.
At any time you may:
“Opt out" or “Unsubscribe” from receiving some or all emails from us by selecting “unsubscribe” in the email or by contacting us as provided in the section titled “Contact Us” below.
Withdraw your consent to our collection, use and disclosure of information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your information, we may no longer be able to provide certain Services.
We will retain your information as follows:
Unless we obtain your consent at time of collecting the personal information, personal information we collect will be retained for a period of three (3) years from your last activity with us. You may request us to delete your information at any time by contacting us as provided in the section titled “Contact Us” below.
Information that must be maintained for legal purposes such as specific financial information in accordance with the relevant legislation and any applicable local / regulatory guidance (which may be for a longer period, often up to 7 years).
For personal data collected from a resident of a European Union member country, or otherwise collected in the European Union, we rely on legitimate interests as our lawful basis for processing. These interests include, without limitation, improving our service, maintaining a relationship with you so that we can provide information to you about our services, and better understanding your relevant interests so that we can personalize our relationship. We reserve the right to process your information for all of the purposes set forth in this Privacy Policy, or for which you otherwise consent. You have the right to object to any processing. You may make such a request by contacting us as provided in the section titled “Contact Us” below.
Additionally, we will honor your rights concerning your personal data including:
Right to rectify inaccurate or incomplete information we process.
Right to object to or restrict our data processing.
Right to withdrawal of consent, at any time and we will stop processing your personal data without undue delay.
Right to data portability, including rights to receive your personal data in a structured, commonly used, and machine-readable, and to have it forwarded to a third party controller.
Right to erasure, commonly known as Right to be Forgotten.
Right of access to your personal data with details of processing including, without limitation, categories of personal data processed, where the data is processed, categories of recipients who have received it, and the envisaged period for which the personal data will be stored.
Right to lodge a complaint with a supervisory authority in your local jurisdiction.
For more information about our processing or to exercise your rights, contact us as provided in the section titled “Contact Us” below.
We will comply with applicable Canadian data protection laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Personal Information Protection Act (PIPA) and other substantially similar Canadian federal and provincial laws regulating the collection, use and disclosure of personal information. We will not collect, use or disclose your personal information for any other purpose than those outlined above, except with your consent. We will respond to your request to access personal information as promptly as possible.
We may collect personal information from you through:
Your Purchase of Services.
Completed and returned surveys and comment cards.
Requests for newsletters, brochures, or information.
Your participation in any of our marketing campaigns.
Visits to our website, if you voluntarily submit such information.
Your name, email address or any other personal information you may have shared, or choose to share with us in the future, will never be sold, traded, rented, given away or used for any other purpose than to provide you with the information or services you have requested or as required by applicable law. At all times, it is your choice whether or not you provide us with your personal information, and if you do not notify us of your objection to our use of your information as outlined within this Privacy Policy, we will consider you to have consented to such continued use.
California Civil Code Section 1798.83 permits our visitors who are California residents to request and obtain from us, free of charge once per year, certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. As Nito Solutions does not share your personal information with 3rd parties all requests will result in a response of “no data has been shared with 3rd parties”.
To fulfill the intent of the California law requiring websites to conspicuously post their privacy policies, we have included the following summary:
The purpose of this Privacy Policy is to identify the personal information we collect, describe how you can review and make changes to that personal information, describe how you can learn about changes to the Privacy Policy, and provide you with a mechanism to opt-out of certain marketing activities. If you wish to opt out of receiving solicitations from us, make a request to have your personal information modified or removed from our systems you can record your preferences by emailing us at customerservice@nitosolutions.com
By accessing the website, you are transferring your personal information to the United States and you consent to that transfer. If you are accessing the website from Asia or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, and the country is not a party to EU-US Privacy Shield or the Swiss-US Privacy Shield, the disclosure of personal information pursuant to this Privacy Policy is at your own risk. Except as expressly stated in this Privacy Policy, we make no representation that the practices described in this Privacy Policy are compliant with the laws where you live that apply to the collection, security, use, and disclosure of personal information.
To contact us with any requests concerning your information, questions regarding this Privacy Policy, or any related matter, please contact us at customerservice@nitosolutions.com
We will use reasonable measures to verify the identity of a data subject before proceeding with a request. If you have provided an email address to us, please include it with your request. Once verified, a request received will be processed.
We will occasionally update this Privacy Policy to reflect your feedback, to implement changes required by applicable law, or as we may otherwise deem necessary or appropriate. If there are material changes to this Privacy Policy or in how we use your personally identifiable information, we will prominently post such changes to the website prior to implementing the change. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.
